Return Policy

At Strong Style Fragrance, we want you to be completely satisfied with your purchase. We stand behind the quality of our products and offer a comprehensive refund policy to ensure your peace of mind.

30-Day Money-Back Guarantee: If for any reason you are not satisfied with your purchase, we offer a 30-day money-back guarantee. You have 30 days from the date of delivery to initiate a return and request a refund.

Eligibility for Refund: To be eligible for a refund, the following conditions must be met:

1. The item must be in its original condition, unused, and in the original packaging.
2. You must provide proof of purchase, such as the order number or receipt.
3. The return must be initiated within 30 days of delivery.

Refund Process: To request a refund, please follow these steps:

1. Contact our customer support team at [email protected] within 30 days of delivery.
2. Provide your order details and reason for the return.
3. Our customer support team will guide you through the return process and provide you with a return authorization if applicable.
4. Pack the item securely in its original packaging and ship it back to us.
5. Once we receive and inspect the returned item, we will process your refund.

Refund Options: We offer refunds in the original form of payment used for the purchase. Please note that shipping and handling charges are non-refundable unless the return is due to our error.

Processing Time: Once the returned item is received and inspected, we will process your refund within 7 working days and notify you via email. Please allow additional time for the refund to reflect in your account, as processing times may vary depending on your financial institution.

Exchanges and Store Credit: If you prefer an exchange or store credit instead of a refund, please indicate this when contacting our customer support team. We will do our best to accommodate your request.

Damaged or Defective Items: In the unlikely event that your item arrives damaged or defective, please contact our customer support team immediately. We will work with you to resolve the issue promptly by offering a replacement, exchange, or refund.

Please note that our refund policy applies only to purchases made directly through our website, strongstylefragrance.com. If you have purchased our products from a third-party retailer, please refer to their respective return and refund policies.

If you have any questions or need further assistance regarding our refund policy, please don't hesitate to contact our customer support team at [email protected] We are here to help you.